Free Delivery to West Malaysia ⚡🚀 Minimum Purchase: RM50
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SHOPPING GUIDE

Thank you for shopping with JACESTORY! 😍

Place order? Just a few clicks away...

  1. Add favourite item to cart
  2. Key in voucher code (if any)
  3. Checkout
  4. Fill in details
  5. Place order
  6. Make payment

Settled! Then wait for your parcel~ 🎁


Orders & Payment

  1. You may place your order through our official website www.jacestory.com.
  2. All items are ready stocks, unless stated otherwise.
  3. Don't forget to key in your voucher code (if any) upon checkout! If you have missed out, we are unable to update for you.
  4. Your paid order will be processed within 1 business day and no cancellation will be allowed.
  5. Unpaid order will be cancelled automatically if the payment is not made within 3 calendar days.
Payment Method
Currency
Bank Transfer
Hong Leong Bank
Malaysian Ringgit (RM)
Online Banking (iPay88)
FPX
Affin Bank
Alliance Bank
AmBank
Bank Islam
Bank Muamalat
Bank Rakyat
Bank Simpanan Nasional (BSN)
CIMB Bank
Hong Leong Bank
HSBC
Kuwait Finance House (KFH)
Maybank
OCBC Bank
Public Bank
RHB Bank
Standard Chartered
UOB Bank
eWallet (iPay88)Touch 'n Go
Boost
GrabPay
ShopeePay
kiplePay

Delivery Information

  1. An email with tracking details will be sent to you once your order has been processed and shipped out.
Type
Region
Delivery Fee
Estimated Delivery
Delivered by
Express Delivery
Selangor
43300
47100
47110
47120
47130
47140
47150
47160
47170
47180
47190

Kuala Lumpur
57000
58200
RM10.00 per order
*Free Delivery with minimum purchase of RM150
Within 24 hours
Jacestory Team
Lalamove
Standard DeliveryWest MalaysiaRM5.00 per order
*Free Delivery with minimum purchase of RM50
1-3 business days
*Subject to location

*Might take longer due to National Recovery Plan (NRP)

GD Express
East MalaysiaRM15.00 per order
*RM10.00 per order with minimum purchase of RM50
3-7 business days
*Subject to location
*Might take longer due to National Recovery Plan (NRP)

Returns & Refunds

  1. All items sold are not returnable, refundable or exchangeable.
  2. We perform product inspection to maintain quality assurance and handle all items carefully with bubble wrap before shipment.
  3. If you are not entirely satisfied with your purchase, we are here to help.
  4. In the event that the item received is determined to be defective due to manufacturing error, please submit your return request within 24 hours from the date of receipt.
  5. All returns without our consent will not be entertained.
  6. JACESTORY reserves the right to reject return request that does not comply with the requirements.

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