SHOPPING GUIDE
Thank you for shopping with JACESTORY! 😍
Place order? Just a few clicks away...
- View all products and choose your favourite items
- Select your preferences and add your favourite items to cart
- Key in voucher code (if any) and checkout
- Fill in details (contact and delivery info)
- Place order and make payment
Settled! Then wait for your parcel~ 🎁
Orders & Payment
- You may place your order through our official website www.jacestory.com.
- All items are ready stocks, unless stated otherwise.
- Don't forget to key in your voucher code (if any) upon checkout! If you have missed out, we are unable to update for you.
- Your paid order will be shipped out within 1 business day and no cancellation will be allowed.
- Unpaid order will be cancelled automatically if the payment is not made within 3 calendar days.
Payment Method | Currency | |
Bank Transfer | Hong Leong Bank | Malaysian Ringgit (RM) |
| Online Banking (iPay88) | FPX Affin Bank Alliance BankAmBank Bank Islam Bank Muamalat Bank Rakyat Bank Simpanan Nasional (BSN) CIMB Bank Hong Leong Bank HSBC Kuwait Finance House (KFH) Maybank OCBC Bank Public Bank RHB Bank Standard Chartered UOB Bank | |
| eWallet (iPay88) | Touch 'n Go Boost GrabPay ShopeePay kiplePay | |
Delivery Information
- An email with tracking details will be sent to you once your order has been fulfilled.
Express Delivery
Region | Delivery Fee | Estimated Delivery | Delivered by | |
| Order < RM150 | Order ≥ RM150 | |||
| Selangor 43300 47100 47110 47120 47130 47140 47150 47160 47170 47180 47190 Kuala Lumpur 57000 58200 | RM10 per Order | Free Delivery | Within 24 Hours | JACESTORY Lalamove |
Standard Delivery
| Region | Delivery Fee | Estimated Delivery | Third-Party Logistics | |
| Order < RM50 | Order ≥ RM50 | |||
| West Malaysia | RM5 per Order | Free Delivery | 1-3 Business Days | GD Express |
| East Malaysia | RM20 per Order | RM15 per Order | 3-7 Business Days | Pos Laju Best Express |
Returns & Refunds
- All items sold are not returnable, refundable or exchangeable.
- We perform product inspection to maintain quality assurance and handle all items carefully with bubble wrap before shipment.
- If you are not entirely satisfied with your purchase, we are here to help.
- In the event that the item received is determined to be defective due to manufacturing error, please submit your return request within 24 hours from the date of receipt.
- All returns without our consent will not be entertained.
- JACESTORY reserves the right to reject return request that does not comply with the requirements.
